September 26, 2007
How business use Web 2.0?
- Business Communications
- Entrepreneurship
- Customer Relationship
- Business
- Knowledge Management
- Social Networking
- Online Business
- Blogging
- Marketing
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User-driven online services have captured all possible attentions from almost everyone. A wide spectrum of web technology based philosophy is emerging known as web 2.0. These technologies are based on user participation, collaboration among users, sharing contents and easy information dissemination. The rising popularity of user-driven online services, including MySpace, Google Maps, Wikipedia, YouTube, Facebook, digg, truemores, squidoo, all kinds of blogs, mashups and many more, has drawn attention to a group of technological developments known as Web 2.0. These technologies, which rely on user collaboration, include Web services, peer-to-peer networking, blogs, podcasts, and online social networks.
Companies use the Web to reach customers throughout the decision-making process. The McKinsey conducted a survey on “How businesses are using Web 2.0″. The participating companies in the survey cited that “Web 2.0 technologies are strategic and that
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August 22, 2007
Why do you blog?
- Business Communications
- Entrepreneurship
- Self-help
- Customer Relationship
- Professional Networking
- Business
- Knowledge Management
- Social Networking
- Online Business
- Blogging
- Marketing
- Branding
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The blogosphere is one of the biggest achievements of the decade which changed the meaning and perceived values of different things that were established over the centuries. No technology brought the people’s participation so engaging than the blogs ever before. Blogging has become medium for expressing aspirations, promoting business, connecting people, making consensus and for thousands of many other reasons. Hundreds of millions of people world wide either run blogs or participate and contribute to them.
I am trying to list here few of the reasons why people blog. Write your reasons in comment area to expand and make this list more comprehensive. People are motivated and engaged tirelessly to operate blogs for one or more of the following reasons.
To make money
This is the most motivating reason people start blogging. They create blogs to generate traffic that they make money from Google adSense and other click and impression based ads providers. If blog traffic is high, you get advertisements more easily.
To establish and enhance brand
Small and large businesses today run blogs to enhance their another business or sell another product/service. People are
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July 29, 2007
Social proof - weapon of marketing influence
Paul Hancox from Internet Influence Magic has posted a contest to run an experiment to prove the “Social Proof” of Cialdini. Paul wrote me to comment on his blog social proof but I decided to write blog post about it. If you have not read my blog post with the discussion on “social proof” and other principles, please take some time to read my article - “Principles of persuasion in marketing“.
We are all social human beings, live and always love to connect to others. We can not live without connecting to others. Experiments and evidences have proved that we are highly susceptible to being influenced by others. Dr. Robert Cialdini observed this phenomenon and coined this phenomenon as ‘social proof’.
Social proof (also called Informational social influence) is extensively being used by many marketers as an extremely powerful tool to influence the target audience. Whenever we can convince our target market that they should buy our product because “everyone else is doing it”, you have a significantly higher probability of closing the sale.
Dr. Robert Cialdini presents the principle of social proof in his book Influence: The Psychology of Persuasion (Collins Business Essentials): “One means we use to determine what is correct is to find out what other people think is correct…We view a behavior as more correct in a given situation to the degree that we see others performing it”.
As with the other “weapons of influence,” social proof seems a shortcut that usually works well for marketers.
Social proof mostly occurs when:
- situation is so ambiguous that we have choices but do not know which to select
- we are in decision crisis when we have no time to think and confirm, but you have to make decision quickly
- you feel others are experts and you feel you should accept the authority of others because they must know better than yourself.
Cialdini called it the “Power of consensus” or the popularity. In internet business, if you go to the online marketplaces like alibaba or ebay, or elance, if one service provider has got 5 stars rating or many buyers are buying from the service provider/seller, you will automatically assume that the service provider must be good (cost effective or prompt or whatever). In other words, my blog articles must be worth reading because many people are reading it. People always want the hottest thing and popular things. If you can provide proof that your product is in demand by a large number of people, it will induce potential buyers to say YES more easily.
Seth Godin is promoting his September 6 Seminar fully using Cialdini’s “Social proof” and also other principles like “Scarcity”. Read one of his recent blog posts:
Last chance for September 6 seminar
The seminar on 9/6 in New York City is 85% sold out. Details are here. Thanks.
He is telling you “See, so many people already bought the tickets. Left only few. If you don’t act now, you will lose the chance to participate in the seminar”. Seth Godin, selling his authority, wisely using “Social proof” and warning you about the “scarcity” of seat in seminar. Great!
Similarly, look at the marketing of iPod, marketing fashion products, increase in members of social networking sites (Facebook, MySpace, YouTube, Hi5, Ryze, LinkedIn and many other sites) and most of the marketing campaigns of products and services these days - Persuasion marketing is doing pretty well.
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July 22, 2007
Perspectives on Online Social Networking
Almost all Internet users today are members of one or more Online Social Networking websites. We exchange a lot of information, share knowledge and seek online contacts in these forums. Because of popularity of Web 2.0, such online Social Networking forums are mushrooming day by day. New dimensions of using these networks are emerging for everyone in individual and business life. If you are not part of any network, it looks like you are missing a lot.
Social Computing Magazine recently published a very comprehensive article listing many perspectives on Online Social Networking. I thought it will be interesting to my readers too. Thanks to Malene Charlotte Larsen for such the great research article. I have listed the part of the article here:
- The consumer perspective
Social networking sites are money-making machines creating a need for added value among young people causing them to spend all their pocket money on extra features such as VIP profiles, widgets, gifts for friends and so on. - The youth perspective
Social networking sites are places that help young people be young and let them “practice” youth. Therefore, the sites are mainly a reflection of youth culture. - The friendship perspective
Social networking sites are places where young people can maintain and nurse their existing (offline) friendships and create new (online) friendships. - The identity perspective
Social networking sites are spaces for identity construction. Here, young people are continuously constructing,
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